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Questions & answers

Everything people usually ask about Tendd — how it works, reminders, AI drafts, billing, and privacy. Can't find your answer? Email info@tendd.io.

How it works

What is Tendd?

Tendd is a quiet reminder app for the people you don't want to lose touch with. You add the people who matter, tell us how often you'd like to be in touch, and Tendd nudges you when someone hasn't heard from you in a while — with a suggested message ready to send.

How do I get started?

Tap Get started, sign in with your email or Google, and set a PIN to keep your app private. Add your first person, choose how often you want to reach out, and you're done. Tendd takes it from there.

Does Tendd send messages automatically?

Never. Tendd only drafts suggestions. A message is sent only when you tap WhatsApp or SMS and confirm it yourself in your own messaging app.

What devices does Tendd work on?

Tendd is a web app that works in any modern browser, and you can install it on your phone's home screen like a regular app — no app store needed.

Reminders

How do reminders work?

Each person has a rhythm you choose — for example, every week or every month. When that time passes without contact, they gently rise to the top of your list so you know it's time to reach out.

Can I change how often I'm reminded about someone?

Yes. Every person has their own reminder rhythm, and you can edit it at any time from their details.

Can I snooze or reschedule a reminder?

Yes. If now isn't a good moment, you can push a reminder to a later date and it will come back when you're ready.

Will I get notifications?

Tendd shows gentle in-app alerts when you open it. If you install Tendd on your home screen and allow notifications, your browser can also alert you between visits.

AI-drafted messages

How does the AI drafting work?

When it's time to reach out, Tendd drafts a short, natural opener based on the person's name, your relationship, the occasion, your chosen tone, and any notes you've saved — like what you talked about last time.

Can it sound like me?

Yes. In Account settings under Your voice, you can save a few examples of how you actually text. Tendd studies your phrasing, punctuation, and pet names so drafts sound like you wrote them — on every plan.

Do I have to use the draft exactly as written?

No. Every draft is a suggestion. You can send it as-is, edit it first, or ask for a fresh one. You always have the final word.

Is the AI reading my private messages?

No. The AI only sees the details you put into Tendd — names, notes, tone, and your voice samples. It never has access to your WhatsApp, SMS, or any other messaging app.

Billing & payments

Is Tendd free?

Yes. The Free plan lets you keep a small circle of people with reminders and AI drafts at no cost, forever.

What do I get with Plus?

Plus gives you a larger circle, more drafts, and priority improvements as they roll out. You can see the full comparison on the Pricing page.

How do I pay?

Payments are handled securely by Stripe. We never see or store your card details. You can pay by card and other methods Stripe supports in your region.

Can I cancel my subscription?

Yes, any time, from Account settings. Your Plus features stay active until the end of the period you've paid for, then you simply move back to Free. Your people and notes are never deleted when you cancel.

What is a founding member?

Early supporters were offered a one-time lifetime plan. Founding members keep their benefits forever, with no recurring payments.

Do you offer refunds?

If something went wrong with a payment, email info@tendd.io and we'll sort it out with you.

Privacy & security

Who can see my contacts and notes?

Only you. Your people, notes, and voice samples are tied to your account and protected by row-level security, so no one else can read them.

What is the PIN for?

The PIN locks the app on your device, so if someone picks up your phone they can't read your notes or drafts. You can change it any time in Account settings.

Do you sell my data?

Never. We don't sell your data or use it for advertising. Your information is used only to run the app and make your drafts better.

Can I delete my account and data?

Yes. Email info@tendd.io and we'll delete your account and everything attached to it. You can also request a copy of your data at any time.

Terms of use

What am I agreeing to when I use Tendd?

The short version: use Tendd for lawful, personal purposes; keep your PIN and device secure; and review every AI draft before you send it. The full Terms of Use are linked at the bottom of every page.

Who is responsible for messages I send?

You are. Drafts are suggestions generated by AI, and you choose what to send. Tendd is not responsible for messages sent without review.

Can the terms change?

We may update the terms as the app evolves. If you don't agree with an update, you can stop using Tendd and ask us to delete your data.

Ready to stay in touch?

Start with the people who matter most. Tendd will gently remind you when it's time to reach out.

Get started